PrivacyPolicy

We, Wesurance Limited, and our corporate affiliates (“we” or “us”), highly value and respect your privacy. This privacy policy (“Policy”) outlines which information we collect when you (“you” or “your”) access and use the website, mobile application (the “App”), products and services provided by us (which, together, are referred to as the “Services”), and how we protect and use it. The Policy also wishes to make sure that you are aware of the options available to you when you access and use our Services.

Please take a moment to familiarize yourself with the Policy before using our Services. Feel free to email us to contact@wesurance.com.hk if you have any questions.

By accessing or using our Services, you agree to this Policy and to our Terms of Service. If you do not agree to this Policy or Terms of Service, please do not access or otherwise use our Services or any information contained herein.

Location information and other information from devices:

When you use the services through the App on a device, we will collect and use information about you in generally similar ways and for similar purposes as when you use the Wesurance website. In addition, we may collect information about your location. We may use the location information collected from your device to enhance your use of the Wesurance services by providing you with relevant content and contextual advertising. You can change the privacy settings of your device at any time, in order to turn off the functionality to share location information through the App and/or the website. Please note that turning off location sharing may affect certain features of our services. Though we may identify your geographic location, we do not receive your personal information. We identify your location only to provide a more tailored experience for you.

Does Wesurance share my information with others?

We will not share or sell your information for marketing purposes. We will share certain personal information with our partners and providers in order run our service and to resolve an incident. We may also share non-personally identifiable information in order to improve our modeling and perform aggregate reporting, including by use of Google Analytics and other related services provided by Google (for more information on how Google Analytics collects and processes data visit: https://policies.google.com/privacy/partners).

Third parties, such as Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and use that information to provide target ads. If you’d like to opt out of the collection and use of information for ad targeting, send us an email to contact@wesurance.com.hk

How do you protect my information?

We restrict access to your information to our employees and others who we feel must use it to provide our products and services. We also maintain electronic and procedural safeguards to protect your information. 

If I designate a cause for Giveback, what does that cause learn about me?

First off, thanks for giving to a cause! You will have an opportunity to share whatever information about yourself that you wish. If you have given permission to a cause to give third parties information about you, such as your name, address or email, then we may be a recipient of that information.

What information about me is shared with members of my cause?

We believe that insurance is all about supporting causes. In some causes, such a local community organization, the internal rules of the organization may permit its members to learn the identity of other members. You can choose to share additional information about your claims to the other members if you wish to. However, we will never share your personal information or claims information in an identifiable manner with the cause you have selected. That decision is yours to make.

How does Wesurance communicate with its policyholders?

We primarily message our policyholders through email and the Wesurance App. Certain email communication related to your account and claims must be delivered and do not include an unsubscribe option. Please ensure that the email we have on record is accurate. You can manage app notifications through your device settings.

Who should use Wesurance’s website and App?

Our products and services are intended for anyone 0-85 years of age and old.

Will Wesurance ever change this Privacy Policy?

As Wesurance evolves, we may need to update this policy. No matter what we change, we will always maintain our commitment to protecting your privacy. We will post all revisions, along with their effective dates. We recommend that you check this page every so often to make sure you’re familiar with the latest policy. We will ask for your consent to policy changes if required by applicable law; in other cases, please note that your continued use of the Service after any change means that you agree with, and consent to be bound by, the new Privacy Policy.

General, Governing Law and Jurisdiction

We reserve the right to discontinue or modify any aspect of the Services at any time. This Policy, together with our Terms of Service and any other legal notices published by us on our website and in the App, shall constitute the entire agreement between us concerning the Services. If any provision of this Policy is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect, provided, however, that in such event this Policy shall be interpreted so as to give effect, to the greatest extent consistent with, and permitted by, applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

This Policy shall be governed by the laws of the HKSAR, without respect to its conflict of laws principles. We each agree to submit to the personal and exclusive jurisdiction of the courts located in the State where the policy was issued, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

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